Billing and Medical Records
Our care doesn't stop when the ambulance leaves you!
If your ambulance transport meets the coverage requirements imposed by your insurance carrier, Liberty Ambulance Service will submit your claim for you. If not, we will assess your situation to determine who is the appropriate party responsible for payment of your transport. If you are responsible for payment, one of our Billing Representatives will be happy to work with you to make the process as easy as possible. Please contact our billing department with any questions or concerns, and make sure to have your insurance cards on hand when you call if you believe any information we have may be incorrect.
To pay your bill by VISA or MasterCard you may call us at 904.805.0293.
Out of Town Transports
If the origin of your transport is not located in Jacksonville or one of the following counties, then we must have permission to go into that county. Please be mindful that this special permission is needed when you are requesting a transport originating from an unlisted county.
**Out of town transports are usually considered not necessary by insurance.
Need copies of your medical records?
One of our Billing Representatives will be more than happy to guide you through this process! Call 904-805-0293 to discuss your needs.
Liberty Ambulance Service
Mon-Fri, 8:00 AM - 4:00 PM
1626 Atlantic University Circle
Jacksonville, FL 32207
FEEL FREE TO CALL US WITH ANY QUESTIONS!